How JAYOBE collects, uses, shares, retains, and protects your personal information.
1. Introduction and Scope
This Privacy Policy describes how JAYOBE, Inc. ("JAYOBE," "we," "us," or "our") collects, uses, shares, retains, and protects personal information in connection with your access to and use of the JAYOBE platform located at jayobe.io, including all associated web applications, features, and functionality (collectively, the "Platform"). This Privacy Policy applies to all Users of the Platform, including Employers and Job Seekers, and to all visitors to jayobe.io.
This Privacy Policy should be read together with the JAYOBE Terms of Service, available at jayobe.io/terms, and the JAYOBE Cookie & Tracking Policy, available at jayobe.io/cookies. Capitalized terms used in this Privacy Policy and not otherwise defined have the meanings given to them in the Terms of Service.
By accessing, registering for, or otherwise using the Platform, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with the practices described here, you must not access or use the Platform.
Note
JAYOBE is the data controller for the personal information described in this Privacy Policy. Questions about this Privacy Policy or about the personal information JAYOBE holds about you should be directed to privacy@jayobe.io.
2. Information We Collect — Employers
When an Employer registers an account, creates Listings, and uses the Platform, JAYOBE collects the following categories of personal information.
Business and Account Information
Business name, business address, business phone number, the name of the business's authorized representative, email address, industry, and company size. If a User signs in with a third-party account, JAYOBE receives basic profile information from that account’s provider, such as the name and email address on the account.
Profile and Location Content
Logo images and banner or cover images uploaded to the Employer profile, the description of the business and the website address the Employer adds to it, and the photographs, hours of operation and phone number the Employer adds for each of its locations.
Listing Content
All content included in Listings posted to the Platform, including job title, job description, employment type, work arrangement, location, salary and pay information, and any other information provided in the Listing form.
Billing Information
Payment card details are collected and processed by JAYOBE's payment processor, named in the Billing Terms. JAYOBE does not store card details; it keeps the processor's customer identifier and the subscription details it needs.
Account Activity and Usage Data
Pages viewed, features used, actions taken within the Employer dashboard, applications received, and other interactions with the Platform.
Technical Data
IP address and device information, including browser type, operating system, and device category. If the User turns on push notifications, JAYOBE also stores the push token issued for that device by its operating system's push service, or the push subscription issued by the User's web browser.
Location Data Associated with Listings
The address provided for each Listing is geocoded into latitude and longitude coordinates for the purpose of placing a map pin at the Listing location on the Platform's map interface.
3. Information We Collect — Job Seekers
When a Job Seeker registers an account, completes a profile, and uses the Platform, JAYOBE collects the following categories of personal information.
Account Information
Name and email address are required. If a User signs in with a third-party account, JAYOBE receives basic profile information from that account’s provider, such as the name and email address on the account. When a Job Seeker applies, JAYOBE may ask for a phone number and verify it with a one-time text code.
Profile Information
All information a Job Seeker provides in their profile, including work history, skills, employment preferences, work arrangement preferences, and other information entered in the profile fields.
Resume and Work History
Resumes a Job Seeker uploads to the Platform or builds with its resume tools, which may contain personal information in any category the Job Seeker chooses to include — typically name, contact information, work history, educational history, and skills, and sometimes certifications, licenses, and references. Resumes are stored and sent to the Employer a Job Seeker applies to. Where an Employer has invited a cover letter on a Listing, any cover letter a Job Seeker chooses to submit is application content and is stored and shared with the Employer. Job Seekers are encouraged not to include sensitive personal information in resume files, such as Social Security numbers, driver's license numbers, or financial account information.
Application Submissions
Records of each application submitted through the Platform, including which Employer received the application and the date and time of submission.
Saved Jobs
Listings that the Job Seeker has saved for later reference.
Employer Follows
If a Job Seeker chooses to follow an Employer to receive alerts about that Employer's new Listings, JAYOBE stores the follow relationship.
Account Activity and Usage Data
Pages viewed, features used, searches performed, filters applied, Listings browsed, and other interactions with the Platform.
Technical Data
IP address and device information, including browser type, operating system, and device category. If the User turns on push notifications, JAYOBE also stores the push token issued for that device by its operating system's push service, or the push subscription issued by the User's web browser.
Approximate Location (IP-Derived)
JAYOBE derives an approximate location — city and region — from the IP address of the device used to access the Platform. This is coarse, city-level location used to provide a default map center and to surface geographically relevant Listings, as described in Section 4.
Precise Location Data
Precise location, collected from a Job Seeker's device only with the Job Seeker's permission, for the purposes described in Section 5.
Hiring Workflow Information
In connection with an application, JAYOBE stores the messages between the Job Seeker and the Employer; the interview details the Employer records — date, time, format, place or link, and the Employer's private notes — including for a candidate who is not a Platform user, whose name and interview details are held as the Employer's own records; and, after an Employer marks an application Hired, the status labels it assigns to post-offer items such as a background check or I-9 verification. JAYOBE stores those labels, not the contents or results of any screening. Employer private notes are visible only to the Employer's account and are addressed in Section 10.
Note
Sensitive Information in Free-Text Fields. Resumes, answers to application questions and messages are not designed to ask for sensitive personal information, and Users are not required to provide any. Sensitive information a User chooses to include is handled as this Privacy Policy describes.
4. How We Use Your Information
JAYOBE uses the information described in Sections 2 and 3 for the following purposes.
Operating the Platform
To provide, maintain, and improve the Platform and its features, including user authentication, account management, profile management, Listing creation and management, application submission and delivery, and communication between Employers and Job Seekers.
Filter-Based Job Discovery
To enable Job Seekers to discover Listings through location, job category, employment type, work arrangement, pay range, keyword, and other filters that the Job Seeker explicitly selects, and to order the Listings shown. JAYOBE may order results by factors including how recently a Listing was posted, how many Job Seekers have applied to a Listing, relevance, and a Job Seeker's activity on the Platform. Job Seekers may opt out of personalized ordering as described in Section 10. If JAYOBE adopts an ordering method of a kind not described here, this Policy will be updated before that method is used on the Platform.
Geographic Relevance
To surface Listings that are geographically relevant to a visitor — for example, Listings near the visitor's city — using the visitor's city as set in their profile or derived approximately from their IP address. This purpose uses coarse, city-level location. Where a Job Seeker grants precise location, its use is described in Section 5.
Payment Processing
To process Employer subscription payments, trial transitions, and any other payment transactions. Payment processing is performed by the payment processor named in the Billing Terms. JAYOBE uses information about subscription status, billing events, and payment outcomes to manage Employer accounts.
Transactional Communications
To send transactional communications — email, notifications within the Platform and, where a User turns them on, push notifications — including account verification, trial confirmations, trial end reminders, payment receipts, payment failure notices, cancellation confirmations, application confirmations, and other operational messages related to your use of the Platform. Specific transactional emails generated by billing events are further described in Section 5 of the Billing Terms.
Map Display
To display Listing locations on the Platform's interactive map interface, which is rendered by JAYOBE's maps provider. Geocoded Listing coordinates and, where applicable, the Job Seeker's browser-granted location are used for this purpose as described in Section 5.
Platform Analytics
To analyze Platform usage — through the analytics described in the Cookie & Tracking Policy on the web and, in the JAYOBE mobile apps, through JAYOBE's own record of the screens Users open and the actions they take — in order to understand how Users interact with the Platform and to improve performance, reliability, and features, subject to the User's analytics preference, which can be changed at any time as described in the Cookie & Tracking Policy.
Platform Improvement
To diagnose and resolve technical issues, to improve existing features, and to develop new features based on aggregate usage patterns.
Security and Fraud Prevention
To detect, investigate, and prevent fraud, abuse, unauthorized access, and violations of the Terms of Service, the Acceptable Use Policy, and applicable law.
Legal Compliance
To comply with applicable law, to respond to lawful requests from authorities, and to protect JAYOBE's legal rights and those of its Users.
Marketing and Promotional Use of Content
As described in Section 5 of the Terms of Service, the license granted to JAYOBE in the Content Users submit includes the right to display Content on the Platform as part of its normal operation, and to use Content a User has published publicly on the Platform to promote the Platform. Examples of normal Platform operation include: displaying Employer Listing content publicly on the Platform, displaying Listing content in search engine results pages and social media previews generated from public Listing pages, and including Employer logos in Platform-generated display contexts. Examples of promotion include showing a published Listing, and the business name and photographs it displays, on JAYOBE's website and social media accounts, in printed and presented materials, and in JAYOBE's advertising in any media. Presenting a User as endorsing or recommending JAYOBE in testimonials, case studies, press materials, advertising, or similar promotional content that features the User's name, username, profile photograph, voice, or likeness requires the User's separate opt-in consent. JAYOBE does not use Job Seeker resume contents, applications, or non-public Content for marketing purposes and will not include a User's name, likeness, or Content in advertisements for the products or services of any third party without the User's separate opt-in consent.
Tracking Signal Treatment
JAYOBE treats a Global Privacy Control ("GPC") signal from a User's browser as an opt-out of the sale or sharing of personal information. JAYOBE does not sell personal information or share it for cross-context behavioral advertising, and its data handling does not change with a Do Not Track signal. Sections 8 and 9 of the Cookie & Tracking Policy say more.
Employer Application Management Tools. Applications reach an Employer in the order submitted. The Employer can sort or filter its own view — by submission date, by a status it assigns, or by answers to questions it set for the Listing — and every application stays visible to it. JAYOBE does not make hiring decisions.
5. Geolocation Data
This section describes how JAYOBE handles precise geolocation data collected from Job Seekers. This treatment is distinct from the handling of Listing addresses (which are geocoded business addresses provided by Employers) and is subject to the specific protections described below.
Note
Sensitive Personal Information. Precise geolocation is sensitive personal information under the California Consumer Privacy Act; its uses are described in this Section, and a Job Seeker may limit them as described in Section 10.
Nature of the Data
Precise geolocation is collected only when a Job Seeker allows location on their device.
Ongoing Use
Once granted, precise location is used on an ongoing basis while you use the Platform, and you may turn it off at any time.
Purpose of Use
Precise geolocation is used to center the map on the Job Seeker's current position; to compute the distance between that position and Listing locations, including for display on the Job Seeker's device; to estimate, where the Job Seeker requests it, the travel time between that position or an address the Job Seeker enters and a Listing location; to order and match Listings for the Job Seeker, including by proximity, as described in Section 4; to notify a Job Seeker who has enabled notifications about Listings near them; and to produce aggregate marketplace analytics that do not identify any individual.
Transmission to the Maps Provider
When a Job Seeker allows location, it is sent to JAYOBE's maps provider — with no JAYOBE account identifier — to show maps and the map and location services the Job Seeker asks for, such as directions or a travel-time estimate. The provider is identified in the map's attribution and handles that data under its privacy policy and its data processing agreement with JAYOBE.
What JAYOBE Stores
The Job Seeker's device uses the precise position to center the map and measure distances; JAYOBE's servers receive and store only the general area the Job Seeker is in — about two square miles — and a history of those areas.
Storage and Retention
JAYOBE retains the Job Seeker's current general area until it is replaced by a newer one or the account is deleted, and retains the history of general areas for as long as the Platform's analytics and operations need it, after which it is deleted or aggregated so that it no longer identifies any individual.
User Control
You may turn precise location off at any time through the location setting in your Job Seeker profile or through your browser settings; either takes effect immediately, after which the map falls back to your city-level location.
6. How We Share Your Information
JAYOBE shares personal information only as described in this section.
Sharing with Employers Upon Active Application Submission
A Job Seeker's profile information, resume and any phone number the Job Seeker includes are shared with an Employer only when the Job Seeker applies to that Employer's Listing. Where an Employer has authorized additional users on its account, the Employer's authorized users may access applications submitted to that Employer's Listings, subject to the access limits the Employer sets. Access by an authorized user is access by the Employer for purposes of this Policy, and the Employer remains responsible for it. Where a Listing is posted by a staffing agency, recruiter, or similar intermediary on behalf of a client business, the application is submitted to that intermediary, which is the Employer for purposes of this Policy, and the intermediary may provide the application to the client business for that client's hiring decision. The Listing identifies the intermediary and states which business is the hiring employer for the role. Where a Listing is designated client-confidential, the client's identity is provided to JAYOBE and is not displayed publicly; the intermediary is identified on the Listing in every case.
Public Display of Employer Listings and Pages
Listing content — including business name, Listing title, Listing description, Listing location, pay information, and other Listing fields — is displayed publicly on the Platform and may be indexed by search engines. Users should not post information in a Listing that they do not wish to be publicly accessible. Each Employer also has a public page on the Platform, which may be presented under a brand the Employer is associated with. It displays what the Employer adds to its profile and its locations, which is public in the same way as Listing content and may be indexed by search engines; a location's street address appears there only where a Listing with a map pin is live at that location, and otherwise its city.
Directions to Listing Locations
When a Job Seeker requests directions to a Listing, the Platform opens the Job Seeker's device maps application with the Listing's business address as the destination. The Job Seeker's own device and maps application supply the Job Seeker's location for routing, under that application's own permissions and privacy policy.
Signing In with a Third-Party Account
When a User chooses to sign in with a third-party account, the provider of that account learns that the User signed in to the Platform, and handles that information under its own terms and privacy policy.
No Sale of Personal Information
JAYOBE does not sell personal information or share it for cross-context behavioral advertising. A "Do Not Sell or Share My Personal Information" choice is available as described in Section 10 and at jayobe.io/do-not-sell.
Third-Party Data Processors
JAYOBE shares personal information with a limited set of third-party data processors that provide infrastructure and operational services necessary to run the Platform. These processors are described in Section 7. Data is shared with these processors solely for Platform operation and only to the extent necessary for each processor to perform its specific function.
Legal Disclosures
JAYOBE may disclose personal information when required by applicable law, valid legal process, or to protect the rights, property, or safety of JAYOBE, its Users, or others. Where appropriate and permitted by law, JAYOBE may notify the User of a legal request, unless notice is prohibited or would create a risk of harm.
Business Transfers
In the event of a merger, acquisition, reorganization, sale of assets, or bankruptcy, personal information may be transferred to the acquiring or successor entity as part of the transaction. JAYOBE will notify Users before their personal information becomes subject to a different privacy policy.
7. Third-Party Data Processors
JAYOBE, Inc. is the controller of the personal information processed through the Platform.
JAYOBE uses third-party service providers to operate the Platform. Each operates under a data processing agreement (or equivalent contractual commitment) with JAYOBE that restricts the use of personal information to the purposes described in this Privacy Policy, and each receives only the information its service needs.
Service
Data Received
Payment processing
Payment card data, collected directly by the payment processor through its own secure forms and not stored on JAYOBE's systems; the processor is named in the Billing Terms.
Database, authentication, and file storage
The Platform's data: accounts, profiles, Listings, applications, resume files, and consent logs.
Map rendering
Listing coordinates and, where a Job Seeker grants location permission, the Job Seeker's coordinates, with no JAYOBE-generated identifier (Section 5).
Email delivery
The recipient's email address and the content of each message.
Analytics
Aggregated usage data such as page views and web vitals, subject to the analytics preference described in the Cookie & Tracking Policy.
Web hosting and backend infrastructure
HTTP metadata and API payloads in transit, in the ordinary course of serving Platform requests.
Customer relationship management (Employers only)
The business name, authorized-representative name, business email address and phone number, subscription details, trial and billing status, and the communications log; no Job Seeker information.
Telephone and text messaging
Phone numbers and the content and metadata of the calls and text messages described in Section 11.
Push notification delivery
Where a User turns on push notifications, the push token or browser subscription and each notification, delivered through the push service of the device's operating system or web browser.
Each provider may use its own sub-processors (for example, cloud infrastructure providers) to deliver its service, under its own data protection agreements.
8. Data Retention
JAYOBE begins processing account-deletion requests on receipt and completes deletion of the User's personal information from the Platform's active systems within thirty (30) days. Deletion is not conditioned on any further action by the User, and a deletion request is not reversible once the thirty-day period has run. Other categories of information described below are retained for the periods specified because of legal, tax, or fraud-prevention obligations, because they form part of an Employer's hiring records, or because they reside on the systems of third-party service providers whose retention windows JAYOBE does not control.
Active Account Data
Account data is retained while the account is active.
Profile, Resume, and Preferences
Deleted with the account, as described above.
Applications
An application, with the resume sent with it, is kept for the Employer it was sent to as part of that Employer's hiring records for as long as the Employer's account holds them, including after the Job Seeker's account is deleted, unless that account is terminated under Section 12. The Job Seeker's own copy stays in their history until they delete it or their account, including after the Employer's account is deleted.
Payment Transaction Records
Payment transactions on the Platform are processed through a third-party payment processor. Payment transaction records are retained on the processor's systems for the retention period specified by the processor's own policies and applicable law. JAYOBE does not control the payment processor's retention windows. Any payment-related records held on JAYOBE's own systems are deleted with the account.
Consent Logs
Records of consent events (acceptance of the Terms of Service, acceptance of this Privacy Policy, marketing opt-in selections, billing authorizations, cookie banner choices, and similar events) are retained for the longer of (i) the duration of the User's account plus seven (7) years, or (ii) the applicable statute of limitations for disputes arising under the consented-to agreement. Consent logs are append-only and are not affected by account deletion. The IP address captured at the time of the consent event is retained as part of the consent log for the same period.
Listing Enforcement Logs
Records of Listing moderation actions, enforcement decisions, and related internal logs are retained for seven (7) years for legal defense purposes and are not affected by account deletion.
Security and Fraud Logs
IP address logs and related security or fraud-monitoring records held on JAYOBE-controlled systems are retained for up to one (1) year and then purged.
Precise Geolocation
Retention of precise geolocation is described in Section 5.
Inactive Accounts
If an account has been inactive for 23 months, the User associated with that account will receive an email notice of pending deletion. If the account remains inactive for 24 months, the account and its associated personal information are deleted as described above.
Marketing Email Opt-In and Suppression Records
Records of marketing email opt-in and unsubscribe events are retained for three (3) years after the unsubscribe event on the Platform's email service provider's systems. The email suppression list itself is permanent, is maintained by the Platform's email service provider, and is not cleared by account deletion, reactivation, or any other Platform action.
Hiring Workflow Records
In-platform messages, interview records (including Employer private notes), and post-offer requirement statuses are kept with the application record and deleted with it. An interview record for a candidate who is not a Platform user is retained as part of the Employer's account records and is deleted with that account; such a candidate may ask JAYOBE to delete the record through the request mechanism described in Section 10.
Notification Send Logs
Append-only logs of notification delivery attempts — recording the notification type, channel, timestamp, and delivery or suppression reason, without message content beyond template identifiers — are retained for four (4) years, after which entries are deleted or anonymized.
Push Notification Tokens
A push token or push subscription is retained for the device or browser it was issued to until the User signs out on that device, the delivery service reports it invalid, or the account is deleted, whichever comes first.
Administrative Audit Logs
Records of actions taken by JAYOBE administrators — including Listing review and enforcement actions and data-breach notification operations — are retained for seven (7) years for legal defense purposes and are not affected by account deletion.
Privileged-Access Logs
Records of access to personal information outside the ordinary application path — the record, the actor and the time, without the content — are retained for two (2) years.
Aggregated and De-Identified Information. JAYOBE may create aggregated or de-identified information from personal information, and may retain and use that information after the underlying personal information is deleted. Aggregated information relates to a group or category of Users with individual identities removed. De-identified information is information that cannot reasonably be used to infer information about, or be linked to, any individual User or household.
Where JAYOBE maintains de-identified information, JAYOBE: (a) takes reasonable measures to ensure the information cannot be associated with any individual User or household, including removing direct and indirect identifiers and retaining the information only at a level of generality that does not permit an individual to be singled out; (b) publicly commits, by this paragraph, to maintain and use such information only in de-identified form and not to attempt to re-identify it, except solely to test whether its de-identification process satisfies this paragraph; and (c) will contractually obligate any recipient of such information to comply with (a) and (b) before disclosing it. As of the Effective Date, JAYOBE does not disclose aggregated or de-identified information to any third party other than the service providers described in this Policy acting on JAYOBE's behalf.
JAYOBE does not treat information as de-identified in order to avoid a request to know, delete, or correct personal information that remains linked or reasonably linkable to a User.
Third-Party Service Provider Retention. JAYOBE's service providers for authentication, payments, email and hosting may keep records of a User's interaction with the Platform after account deletion under their own retention policies, which JAYOBE does not control; a provider's routine backups are not used to restore a deleted account.
Legal Retention Exceptions. JAYOBE may retain personal information beyond the periods described above only to the extent retention is required by applicable law, necessary to exercise or defend legal claims, necessary to enforce agreements, or necessary to prevent imminent harm. Any such retention will be limited to the specific information required for the specific purpose and for no longer than the purpose requires.
9. Security
JAYOBE implements technical and organizational security measures appropriate to the volume and nature of the personal information it processes, including encryption at rest and in transit, role-based access controls, and periodic security reviews.
JAYOBE limits employee and contractor access to personal information to individuals who require access to perform their job functions, and such access is logged and reviewed periodically.
Note
No method of transmission over the internet or electronic storage is one hundred percent secure. While JAYOBE takes reasonable measures to protect personal information, JAYOBE cannot guarantee absolute security.
Breach Notification
In the event of a security breach affecting your personal information, JAYOBE will notify affected Users, and any authorities the law requires, in the manner and time applicable law requires.
10. Your Privacy Rights
Users have the following rights regarding their personal information. All requests to exercise these rights should be submitted to privacy@jayobe.io. JAYOBE will acknowledge receipt of a verified request within ten (10) business days, and will substantively respond to the request within forty-five (45) days of receipt. JAYOBE may extend the response period once by an additional forty-five (45) days when reasonably necessary, provided the User is notified of the extension within the initial forty-five (45) day period and given the reason for the extension. JAYOBE may require reasonable verification of the requester's identity, proportional to the sensitivity of the information being requested, before fulfilling a privacy rights request. JAYOBE will not require the requester to create an account solely to submit a request, and will not require more identifying information than is reasonably necessary to verify identity.
Applicability. The rights described in this Section are extended to all Users regardless of state of residence. Residents of any U.S. state with a comprehensive consumer privacy law may exercise the rights that law provides through the same channels described in this Section.
Right to Know (Categories)
You may request disclosure of the categories of personal information JAYOBE has collected about you in the preceding twelve (12) months, the categories of sources from which the information was collected, the business or commercial purpose for collecting the information, and the categories of third parties with whom the information has been shared.
Right to Access (Specific Pieces)
You may request a copy of the specific pieces of personal information JAYOBE holds about you, covering the preceding twelve (12) months. Upon verified request, JAYOBE may provide information beyond the twelve-month period unless doing so proves impossible or would involve disproportionate effort.
Right to Deletion
You may request deletion of the personal information JAYOBE holds about you. Deletion requests are fulfilled in accordance with the retention schedule in Section 8. Certain categories of information — including payment transaction records, consent logs, enforcement logs, applications already sent to an Employer (Section 8), and information JAYOBE is legally required to retain — are not deleted under this right as permitted by applicable law.
Right to Correct
You may correct inaccurate personal information directly through your account settings for most editable fields. For information that is not editable through account settings, you may request correction by emailing privacy@jayobe.io.
Right to Opt Out of Sale or Sharing
JAYOBE does not sell personal information to any third party. JAYOBE does not share personal information for cross-context behavioral advertising. A "Do Not Sell or Share My Personal Information" mechanism is provided at jayobe.io/do-not-sell, reachable through the "Your Privacy Choices" link in the Platform footer. Submitting a request through that link or by contacting privacy@jayobe.io will confirm that your personal information has not been sold or shared for cross-context behavioral advertising and will log your opt-out preference.
Right to Limit the Use of Sensitive Personal Information
The category of sensitive personal information JAYOBE collects is precise geolocation, used only for the purposes described in Section 5. You may direct JAYOBE to limit the use of your precise geolocation at any time. You can do this through the location setting in your Job Seeker profile, which turns precise location off and returns the map to your city-level location, or by emailing privacy@jayobe.io. If you voluntarily disclose other sensitive personal information in free-text fields as described in Section 3, you may exercise this right with respect to that information by emailing privacy@jayobe.io.
Employer Private Notes
Application and interview records may include private notes an Employer records about an applicant. In responding to a verified access or deletion request from a Job Seeker, JAYOBE will disclose the categories of hiring-workflow information collected and will provide or delete specific pieces of personal information as applicable law requires, subject to any exception applicable law provides for another party's internal notes and evaluations. Employer private notes are deleted on the schedules described in Section 8.
Right to Object to Personalized Ordering
You may object to JAYOBE using your activity on the Platform to order the Listings you are shown, by emailing privacy@jayobe.io. JAYOBE records the objection as a standing instruction and honors it for as long as it stands; you may withdraw it in writing at any time. As of the Effective Date, JAYOBE orders Listings by how recently they were posted and does not use your activity to order them.
Right to Non-Discrimination
JAYOBE will not discriminate against any User for exercising any of the rights described in this Section 10. Exercising your privacy rights will not affect the availability, features, quality, or price of the Platform or the Services in any way not otherwise permitted by applicable law. JAYOBE offers no financial incentive in exchange for personal information.
Authorized Agents
Users may designate an authorized agent to submit privacy rights requests on their behalf. JAYOBE may require the authorized agent to provide written authorization signed by the User or may independently verify the User's identity before fulfilling the request.
10.1 California Residents (CCPA/CPRA)
California residents have the rights described above. In the preceding twelve (12) months, JAYOBE has collected the categories of personal information described in Sections 2 and 3, from the sources described in those Sections, for the purposes described in Section 4, and has disclosed personal information only to the data processors described in Section 7 and as otherwise described in Section 6. JAYOBE has not sold or shared personal information. California residents may exercise their rights through privacy@jayobe.io or through jayobe.io/do-not-sell.
10.2 Colorado Residents (CPA)
Colorado residents have the rights described above, including the right to opt out of processing for targeted advertising, the sale of personal data, and profiling in furtherance of decisions that produce legal or similarly significant effects. JAYOBE does not engage in targeted advertising and does not sell personal data. Colorado residents may exercise their rights through privacy@jayobe.io. Colorado residents may appeal a denial of a rights request by replying to JAYOBE's denial; if the appeal is denied, Colorado residents may contact the Colorado Attorney General at coag.gov/resources/colorado-privacy-act.
10.3 Other State Residents
Residents of other states with comprehensive consumer privacy laws have the rights those laws provide — including, as applicable, to access, correct, delete and obtain a portable copy of their personal data, and to opt out of targeted advertising, the sale of personal data and certain profiling. JAYOBE does not engage in targeted advertising and does not sell personal data. Residents may exercise their rights through privacy@jayobe.io; where a state law provides an appeal process or a complaint to the state attorney general, JAYOBE honors it.
10.4 Michigan Residents
Michigan residents have all rights described above.
10.5 Regulator Access
Nothing in this Privacy Policy, the Terms of Service, or any other JAYOBE document requires a User to arbitrate statutory privacy rights requests before raising them with JAYOBE directly, or before filing a complaint with a state Attorney General, the Federal Trade Commission, or any other regulator with jurisdiction over the matter.
10.6 Arbitration of Privacy Policy Disputes
Disputes arising under or relating to this Privacy Policy, other than statutory privacy rights requests and regulator complaints described in this Section 10 above, are resolved under the arbitration procedures set forth in Section 18 of the Terms of Service, subject to the carve-outs and opt-out right in that Section. The opt-out right includes a time-limited window after first acceptance of the Terms of Service for a User to opt out of arbitration by written notice to legal@jayobe.io, as set out in Section 18.8 of the Terms of Service. The governing law, venue, and class action waiver provisions in Sections 18 and 19 of the Terms of Service apply to this Privacy Policy.
10.7 Fees for Unfounded or Excessive Requests
In the limited cases permitted by CCPA Section 1798.145(g)(3) and analogous laws, JAYOBE may charge a reasonable fee or refuse to act on a request that is manifestly unfounded or excessive, and will provide written justification for any such decision.
11. Communications and Marketing
JAYOBE sends two categories of email communications to Users, and notifications within the Platform and, where a User turns them on, push notifications, as described below. JAYOBE also makes voice calls and sends text messages in the limited operational circumstances described below.
Transactional Emails
Transactional emails include account verification, trial confirmation, trial end reminder, payment receipt, payment failure notice, cancellation confirmation, application confirmation, account inactivity warning, and other operational messages necessary to the operation of your account and your use of the Platform. Specific billing-related transactional emails are further described in Section 5 of the Billing Terms. Transactional emails are sent to all Users as necessary and do not include an unsubscribe link, because the content is required for the operation of the account. A User who does not wish to receive transactional emails may close their account.
Commercial and Marketing Emails
Commercial emails — including product update announcements, promotional offers, and newsletters — are sent only to Users who have opted in to receive them. Every commercial email includes an unsubscribe link and JAYOBE's physical postal address in the footer, in accordance with the federal CAN-SPAM Act.
Job Alerts
Job alert email notifications are sent only to Job Seekers who have opted in to job alerts. Job alerts may be disabled at any time through job-alert settings or by clicking the unsubscribe link in any job alert email.
Unsubscribe
A User may unsubscribe from commercial email or job alerts at any time by clicking the unsubscribe link in any such email or by contacting privacy@jayobe.io. Unsubscribe requests are honored within ten business days of receipt, as required by the federal CAN-SPAM Act. Once a User unsubscribes, the User's email address is added to a permanent email suppression list and will not receive commercial email from JAYOBE unless the User affirmatively requests re-subscription.
Push Notifications
Push notifications are sent to a device or web browser only after the User allows notifications there, and can be turned off in the Platform's notification settings or in the device's or browser's settings.
Voice Calls and SMS to Employers
JAYOBE may contact Employers by voice call or SMS at the business phone number on file for operational purposes, including trial-end reminders, payment-failure notices, billing inquiries, and account-status communications. By providing a business phone number at Employer account creation, the authorized representative of the Employer consents to receive these calls and SMS messages from JAYOBE at that number, consistent with the Telephone Consumer Protection Act (47 U.S.C. § 227) and its implementing regulations. JAYOBE does not send marketing text messages to Employers without the separate consent the law requires for them.
Voice Calls and SMS to Job Seekers
JAYOBE may contact a Job Seeker by voice call or text message at a phone number the Job Seeker provides, about the Job Seeker's account and activity on the Platform — including verification codes the Job Seeker requests, the status of the Job Seeker's Applications, activity by an Employer relating to those Applications, and account and security notices. By providing a phone number, the Job Seeker confirms that they are the subscriber or customary user of that number and consents to receive these calls and messages at that number, which may be sent by automated means. Message frequency varies. Message and data rates may apply. JAYOBE does not send marketing or promotional text messages to a Job Seeker without the separate prior express written consent that applicable law requires for those messages. A Job Seeker may revoke consent at any time by replying STOP, QUIT, END, REVOKE, OPT OUT, CANCEL, or UNSUBSCRIBE to any message received, by updating communication preferences in the Job Seeker's account, or by emailing privacy@jayobe.io; JAYOBE honors revocation within ten (10) business days, consistent with 47 C.F.R. § 64.1200. Revoking consent does not prevent JAYOBE from sending a verification code the Job Seeker requests.
Revocation of SMS Consent
An Employer may revoke consent to receive SMS messages from JAYOBE at any time by replying STOP, QUIT, END, REVOKE, OPT OUT, CANCEL, or UNSUBSCRIBE to any SMS received, by updating communication preferences in the Employer's account dashboard, or by emailing privacy@jayobe.io with a request to stop SMS communications. JAYOBE will honor revocation of SMS consent within ten (10) business days of receipt, consistent with 47 C.F.R. § 64.1200. Revocation of SMS consent does not revoke any separate consent to receive transactional or account-related email communications, and does not affect the Employer's subscription, billing, or access to the Platform, but may affect the Employer's ability to receive time-sensitive payment-failure notices by SMS.
Mobile Information
JAYOBE does not share mobile information with third parties or affiliates for marketing or promotional purposes. Text-messaging opt-in data and consent are not shared with any third party other than the service providers described in Section 7 that deliver messages on JAYOBE's behalf. For help with any text message from JAYOBE, reply HELP.
12. Children and Minimum Age
As set forth in Section 7A of the Terms of Service, the Platform is not available to persons under 16 years of age.
JAYOBE does not knowingly collect personal information from any person under 16.
If JAYOBE becomes aware that an account has been created by a person under 16, JAYOBE will terminate the account and delete all associated personal information. A parent or guardian who believes their child under 16 has created an account on the Platform may contact privacy@jayobe.io. JAYOBE will promptly confirm receipt and initiate termination and deletion.
The Platform is not directed to children under 13.
13. U.S. Only
The Platform is intended for Users located in the United States. Users located outside the United States should not access or use the Platform, and JAYOBE does not target or market the Platform outside the United States.
14. Changes to This Policy
JAYOBE may update this Privacy Policy from time to time to reflect changes in JAYOBE's practices, changes in the Platform's features, or changes in applicable law. The "Last Updated" date at the top of this Privacy Policy reflects the date of the most recent update.
Non-material changes — such as corrections of typographical errors, clarifications that do not alter the categories of personal information collected, the purposes of use, the categories of recipients, or the rights of Users — take effect upon posting of the updated Privacy Policy to the Platform, with the Last Updated date revised accordingly.
Material changes — including any change that expands the categories of personal information collected, adds a new purpose of use, or discloses personal information to a new category of third party for that party's own purposes — will be communicated to affected Users by email to the address associated with their account, or by a prominent notice on the Platform, at least thirty (30) days before the change takes effect. The updated Privacy Policy will be posted to the Platform as of the effective date, and a notice of the change will be displayed prominently on the Platform for a reasonable period.
Note
Survival. The obligations described in Section 8 (Data Retention), Section 9 (Security and Breach Notification), and Section 10 (Your Privacy Rights) survive termination of a User's account to the extent necessary for JAYOBE to comply with applicable law and to fulfill outstanding privacy rights requests.
15. Contact Us
Questions, concerns, requests to exercise privacy rights, and other communications about this Privacy Policy or about JAYOBE's handling of personal information should be directed to:
JAYOBE, Inc.
Legal Notices and Service of Process (Registered Agent)
